Returns & Exchanges

At Roark, we stand by the quality of our gear and want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and download the return packing slip to include inside your package.

3

Pack and Ship

Securely pack your items in their original packaging with tags attached and drop the parcel off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing